COMMUNICATION POLICY FOR SPONSORS AND STUDENTS
Africa New Life Ministries desires to foster healthy relationships between sponsors and students. To protect privacy, prevent miscommunication, and promote integrity, sponsors and students are required to abide by the following policy:
Communication between sponsors and students is only permitted through official Africa New Life channels.
Sponsors may communicate to students by mailing letters directly to our Rwandan headquarters:
| STUDENT NAME, REFERENCE CODE | (e.g. SHYAKA FRED, KGL02090) |
| AFRICA NEW LIFE MINISTRIES | |
| PO BOX 3351 | |
| KIGALI | |
| RWANDA | (must be capitalised and on separate line) |
Please use our Africa New Life UK office address as the return address (Brook House, Transfesa Road, Paddock Wood, Kent. TN12 6UU), NOT your home address.
- Students will communicate to their sponsors by writing letters that are sent to the UK office and then mailed on to sponsors. All sponsored students will initiate communication with their sponsors once a year in the form of an annual letter sent in August.
Communication outside of these official channels is not permitted. Prohibited communication includes, but is not limited to:
- Friending, following, and messaging on social media platforms (e.g., Facebook, Instagram, etc.), EVEN IF you did not initiate.
- Communicating via email, phone, Skype, WhatsApp, etc.
- Communication between sponsors and students’ relatives and friends.
If communication outside of official channels is initiated, sponsors should promptly contact the UK office and students should promptly inform their Child Welfare Officer. Repeated violations of this policy may result in the conclusion of a sponsorship relationship.
Ready to write to your sponsored student? Get detailed information and tips about the writing process at our Write Your Student page.